Reference

Legal Terms That Cover Your Account on 789juan

These terms govern your use of 789juan, including how your account is created, how your data is handled, and what rules apply to transactions made through GCash, Maya, or InstaPay. Access to 789juan is available only where local law permits and to eligible players.

Account & Registration RulesData Privacy & RetentionGCash, Maya, InstaPay Transaction TermsPlayer Rights & Dispute ProcessJurisdiction-Dependent Access
789juan Legal Terms That Cover Your Account on 789juan
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have questions about our terms, a data request, or a dispute about an account action, reach our support team through the channels below. Include your account ID and, where relevant, the GCash, Maya, or InstaPay reference number linked to the transaction you are querying.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our team handles legal and policy queries there, including account verification and transaction dispute submissions.

Email Support

Send detailed policy questions or formal data-access requests to our support email. Attach any GCash, Maya, or InstaPay receipts that relate to the matter you are raising.

Account Help Centre

The Help Centre inside your account covers common legal questions — from how identity verification works to how we store your payment data after a session ends.

HOW WE HANDLE THIS

Data Handling, Security and Account Retention at 789juan

We take four areas seriously when it comes to your account and personal data. Below is how each one works in practice — not in abstract terms, but in the actual steps that affect your wallet, your login, and your right to request changes.

Data Storage and Retention

Your account data — including GCash and Maya transaction records — is retained for the period required by applicable law. You may request a copy or deletion via support.

Cookie and Session Handling

We use session cookies to keep you logged in across your mobile browser. No payment data like InstaPay account numbers is stored inside a cookie at any point.

Account Security and Login

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately via the security tab in account settings.

Requesting Changes to Your Data

To correct, export or delete your personal data, contact us through live chat or email with your account ID. We aim to action verified data requests within the timeframe local law requires.

Legal FAQ for Your 789juan Account

These are the questions we get most often about how our terms work, what your rights are, and how to act on them. If your question is not here, open a live chat from your account dashboard.

These terms apply to anyone who opens and uses a 789juan account where local law permits. Access depends on your jurisdiction and whether you meet the eligibility conditions set out at registration.

We collect registration details, login activity, and transaction records tied to GCash, Maya, or InstaPay payments. This data supports verification, dispute resolution, and fraud prevention on your account.

Yes. Send a data-access request through live chat or email, including your account ID. We will provide a copy of the data we hold within the period required by applicable Philippine data privacy rules.

When you close your account, we retain transaction and identity records for the period mandated by law. After that period expires, data is deleted unless a legal hold applies to your account.

Contact support via live chat or email with your account ID and the GCash, Maya, or InstaPay reference number. We investigate and respond within the timeframe stated in our dispute policy.

We notify you of material changes through your account dashboard. Continuing to use 789juan after the update date means you accept the revised terms. You may close your account before the update if you disagree.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.