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What You Agree To When You Use 789juan

These terms set out the rules that apply to your 789juan account — from how you open it, to how withdrawals are processed to your GCash, Maya, or InstaPay wallet.

Account eligibility requiredGCash, Maya, InstaPay coveredPhilippines access where law permitsWallet verification appliesTerms updated without prior notice

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How These Terms Apply to Your Account

789juan Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By opening an account on 789juan, you confirm that you have read and accepted these terms in full. They govern every action you take on the platform — deposits through GCash, Maya, or InstaPay; withdrawals back to your registered e-wallet; game participation; and any communications with

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our support team. These terms apply to players in the Philippines where access is permitted under local law. We may update these terms at any time, and continued use of your account after an update means you accept the revised version. It is your responsibility to
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check for changes. If you disagree with any part of these terms, you should stop using your account and contact us to close it. We do not waive any right by failing to enforce it at a particular time. All accounts are personal and non-transferable —
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sharing your login credentials or allowing another person to operate your account is a breach of these terms and may result in suspension. Payments are processed only to the wallet registered under your verified account name; we do not release funds to third-party accounts or unverified
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numbers.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

TERMS CONTACT

Reach Us About Any Terms Question

If something in these terms is unclear — whether it's about your wallet verification, a withdrawal hold, or an account restriction — our support team is the right place to start. Raise your concern through any of the channels below and we will respond with a direct, specific answer tied to your account.

Live Chat Open the chat widget from your account dashboard to raise a terms or wallet query directly with our team. Responses are handled on a first-contact basis.

Email Support Send a written query to our support address if your concern requires account documentation — such as a GCash or InstaPay name mismatch or a withdrawal dispute.

Account Help Page The help section inside your logged-in account covers common terms questions, wallet linking steps, and how to submit a formal account review request.

ACCOUNT INTEGRITY

How We Handle Your Data and Account Security

Your account security and the accuracy of your personal data matter on both sides of this agreement. We hold only the information needed to operate your account and process your transactions — your registered name, your linked GCash or Maya number, and your account activity. We do not sell that data. We retain it for as long as your account is active and for the period required by applicable law after closure.

Data We Hold We store your registered name, linked wallet number (GCash, Maya, or InstaPay), and transaction history. No additional personal data is collected without your knowledge.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can adjust cookie settings through your browser at any time.

Account Changes To update your registered wallet number or personal details, contact support with valid identification. Changes are not applied until verified — this protects your funds.

Requesting Closure You can request full account closure at any time through live chat or email. Outstanding balances are returned to your verified GCash, Maya, or InstaPay wallet after review.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from wallet verification to account restrictions and what happens when terms change.

Yes. These terms cover all transactions on your account — whether you deposit or withdraw via GCash, Maya, or InstaPay. Wallet details must match your registered account name.

If you do not accept a revised version of these terms, stop using your account and contact us. We will process any outstanding balance back to your verified e-wallet.

No. Accounts are strictly personal and non-transferable. Allowing someone else to access your account is a breach of these terms and may lead to suspension without prior warning.

Contact us through live chat or email with your registered account details. We will provide a summary of the personal data and transaction records held under your account.

Contact support before your next withdrawal. You will need to verify your identity before any wallet update is applied. Funds are only released to your verified, updated wallet.

The same terms apply to all eligible players across the Philippines where local law permits access, including players in Bacolod. Eligibility is based on applicable local law, not location.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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What You Agree To When You Use 789juan

Reach Us About Any Terms Question

How We Handle Your Data and Account Security

Common Questions About These Terms

01 Do these terms apply to all payment methods including GCash and InstaPay?

02 What happens if I disagree with a terms update?

03 Can I transfer my account to another person?

04 How do I request a copy of the data held on my account?

05 What if my GCash or Maya number changes after I register?

06 Are these terms different for players outside Metro Manila — say in Bacolod?

Terms & Conditions

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